Belinda Yabsley

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Belinda Yabsley

Fee Range

:$5000-$10000

Travels from

Australia-NSW

Biography

Belinda Yabsley has built an inspiring reputation for innovation in the art of customer relationship management. Starting in the automotive industry as a receptionist, Belinda went on to become the youngest Branch Manager of a Mercedes-Benz owned dealership in Australia, and the first female to be recruited for this position. Belinda then went on to launch the world's first "Mercedes-Benz Airport Express" in Sydney, a unique concept resulting in previously unheard of levels of customer satisfaction.

Referred to as "Miss Mercedes" within the media and business world, Belinda's reputation is based on both her stellar sales record and ingenuity in creating a unique business within a business model; bringing a whole new meaning to how sales consultants look after their customers.

Belinda believes the art of sales is in creating client experiences that are based on respect, trust, patience and empathy. For her, relationships don't stop after a sale many of her customers becoming her friends the result being that 100% of her business came repeat clients and referrals. This level of commitment is evidenced by a sales career that spanned over a decade, which saw Belinda setting new benchmarks in the prestige Automotive industry, including writing the first custom order in Australia for the Maybach Saloon valued at $1 million.

Belinda's sessions demonstrate how service innovation begins with an attitude and a willingness to embrace the unknown, providing practical techniques on how to turn your ideas into customer driven solutions. This undivided attention to customer service excellence has also gained her International recognition, having won and been nominated for many of Australia's leading business awards, including being named the 2005 Sydney Business Woman of the Year by Sydney Business Review.

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