Cindy Tonkin

Turbo-charges smart teams.

Profile

Cindy Tonkin turbo charges high-potential, smart teams make better people decisions.

Using improv techniques grounded in Neuro-Linguistic Programming (NLP) and other brain sciences, she has over 30 years of on-the-ground experience with corporates. She entertrains, infotains and gets the message across with you laughing all the way. She has a gallon of great stories of corporate change, team work and meeting challenges.

The author of more than a dozen books, all of Cindy’s fun is grounded in pragmatic ideas. She is direct, extroverted and motivating.

Expertise

Talking Points
Make 'no' sound like 'yes'
You've worked hard to get here: don't let nerves undermine your presentation
A sundial in the shade is worthless: discover and use your strengths
Faster preparation
Hurry up and decide. Help your clients make a decision more quickly
Don't be the dragon: Your customer's Hero's Journey
Story sells
Think in synch
It's not you, it's them: The science of sussing out your customer's style
Giving bad news and keeping the relationship
Ask excellent questions
I didn't do it! Recovering after a mistake
Pre-suading: influencing before you begin
Topics