Topic

Customer Service & Customer Experience

Saxton’s customer service speakers are experts on the ways in which organisations can enhance the customer’s experience at every stage of their dealings with them. Maximising value for the customer is something organisations often fail to do; a customer service speaker can help you harness the power of innovative customer service techniques, and as a result dramatically improve the face of your company as it is perceived by consumers. Saxton’s customer service speakers can make a real difference, be it through revolutionary strategies and new ideas, or simply via (often uncommon) common sense. Our speakers are individuals who have founded, directed or revolutionised businesses by paying particular attention to the role and experience of the customer, and share these insights with your team in a way that is instantly useable and provides long-term results.

Without customers, a business fails. It’s that simple.

Customers are complex individuals motivated by a range of factors that are not immediately obvious. Do you know what drives your customers? Australian Speakers Bureau’s Customer Service Speakers do. They know what gets them through the door, what makes them buy and where you may be going wrong. Australian Speakers Bureau Customer Service Speakers are experts on the ways in which organisations can enhance the customer's experience at every step in the sales funnel. Australian Speakers Bureau Customer Service Speakers will help you harness the power of innovative customer service techniques and dramatically improve the way your company is perceived by consumers. They will share revolutionary strategies, fresh ideas and common sense to optimise your customer journey. Hear directly from talented individuals who have founded, directed or revolutionised businesses by paying particular attention to the role and experience of the customer.

Michael Licenblat

Michael Licenblat is a resilience expert who builds…

Belinda Yabsley

Effectively managing customer relationships has long been recognised…

Dr. Louise Mahler

A rare breed as one of the world’s…

Nils Vesk

Nils Vesk is a reinvention and innovation expert…

Clive Scott

Clive Scott has worked in the hotel industry…

Martin Butler

Born into retailing, Martin is a true hybrid.…